after sales service
“Customer satisfaction assurance is the foremost accepted value at all organizational levels of Techno Dam Sanat Group. The complete commitment of Techno Dam Sanat Group has led this company to not confine its responsibility to providing the highest quality industrial products and equipment available in the market, but also to consider comprehensive post-purchase customer support as one of its fundamental duties.”
Get acquainted with Techno Dam Sanat through its four distinct services
+9802156456719-21
+9809125711392
+9802156456719-21
in less than 48 hours throughout Iran using trained and experienced technicians at your requested timeOnce every 6 months to increase the life of the device and prevent possible breakdowns of your valuable devicein less than 48 hours throughout Iran with more than 20 years of experience using expert labor and original parts at your locationBy extending the warranty after the warranty period has passed, you can still use the benefits of the device warranty.
Product warehouse
The after-sales service unit of Techno Dam Sanat Company consists of three departments: product warehouse, spare parts and peripheral equipment warehouse, and technical service unit. Dear customers, by being in the product warehouse, while observing the devices closely, they will have the opportunity to test different models and choose the best option according to their needs.
Telephone communication with technical support
All items related to after-sales services in the Techno-Dam Sanat complex are first connected to the telephone support unit so that, if possible, the problem can be solved without any cost and with the guidance of the operator. If the technical problem of the devices is not resolved through a phone call, the technicians will provide the necessary instructions to repair the device in person.
Dispatch of on-site repairmen
In the event that the failure of the machine is not general and the problem of the machine can be solved by being present at the place, Techno Dam Sanat Company has thought out the necessary arrangements in this regard and in this way, the technicians and repairmen will visit the city or They are sent to the location of the device.
Technical service unit
Experienced experts and active specialists in the company's technical service unit, with full knowledge of mechanized devices and their possible defects, are ready to provide quick service to customers so that the customer can use them again at the lowest possible cost and in the shortest possible time. from your device
Warehouse of spare parts and accessories
All stages of manufacturing and production of the products offered by the company have been carried out and the highest quality materials and parts have been used in their production
Providing services at the central repair shop
In order to repair and overhaul industrial devices by technical experts, the desired device or devices are referred to the central repair center of Techno Dam Sanat company so that the technical experts can fix the defects of the device with equipment and tools and the device as soon as possible deliver to the hands of dear customers.
